I commenced employment with a company in 2020 and formally resigned in March 2023 to pursue another opportunity. Following my resignation, I made several formal and informal requests for the issuance of my UI19 form, which is a required document for any UIF claims. Despite numerous follow-ups over a period of more than two years, I have yet to receive this document.

Every winter season since 2023, I have followed up with the employer to obtain the outstanding UI19 form. Each time, I have been given verbal promises and assurances that the form would be sent, yet no action has been taken. In May 2025, I once again initiated contact and was told repeatedly that the form would be sent “tomorrow” a promise that remains unfulfilled as we approach the end of July.

As a result, I am now unable to claim UIF benefits from my subsequent employer due to this outstanding form. I have already lodged a formal complaint and opened a case with the Department of Labour, but I am seeking additional measures I can take to compel the employer to comply with their statutory obligation.

Steps I would like advice on:
• Are there any legal avenues I can pursue beyond the Department of Labour?
• Can the employer be fined or sanctioned for this ongoing non-compliance?
• Should I consider laying a formal charge at the CCMA or consult a labour attorney?
• Is there a way for UIF to compel the company to submit the outstanding documentation?

Your guidance and support in resolving this matter would be greatly appreciated, as I am now experiencing financial hardship due to an administrative failure outside my control.